Benefits
- Improved contact information through a combined contact (Entity) database linked to all correspondence and other interactions. This provides unified customer/supplier intelligence across all divisions and systems.
- Enhanced customer service though improved access to activities, interactions, and business processes.
- Very strong management control over meetings, tasks and activities and their status and outcomes, including Management by Exception based on user-set triggers.
- Management and reporting on projects of all types, their ownership, progress, and interactions in one project management view.
- Reduced internal email traffic as the need to copy management with emails declines.
- Information sharing with clients and business partners across the web using the standard Docwize web user interface or alternative web based interfaces.
- More effective space utilization through document scanning and offsite storage.
- Much enhanced internal and external audit processes leading to reduced audit costs.