Managed Services
Ever since outsourcing trends catalyzed business models of global giants, the IT scenario has moved into newer realms. According to 2004 DiamondCluster research, the outsourcing euphoria seen in 2002 has been replaced with a focus on outsourcing as a business-enabler.
With the right blend of experience and expertise, HiFX has a proven record of satisfied customers many of whom who have engaged us as their trusted and consistent offshore development partner.
The dilation of IT concepts and practices has prompted HiFX to function on methodized lines in the industry focusing on client requirements. Besides the services that we have been providing for a good number of years, we have evolved a breed of services that will suit your working model and falls into the following categories:
Managed Application Services
Managed Development Services
Managed Application Services
HiFX offers a complete application life cycle delivery inclusive of analysis, design, development, deployment, application monitoring and patch management, which enables you to pay undivided attention to core competencies.
Application Development
HiFX is capable of providing end-to-end solutions to meet custom requirements of your applications. We have the experience to take up your business requirements, analyze, plan, design, develop, and integrate the application seamlessly to guarantee reliable and scalable solutions.
- Secure ecommerce enabled web applications.
- Robust database design and development.
- Web portal development.
Application Maintenance
HiFX provides maintenance for your applications by making requisite modifications to adhere the system to new technical specification or functional constraints, to enhance performance, practices and processes, to provide perpetual maintenance by avoiding potential problems.
- Re engineer existing application to include new functionalities.
- Fine tune processes to improve performance.
- Forecast flaws and take preventive steps to enhance availability.
- Corrective measures to resolve bugs.
Application Management
Render reliability, security, integrity, performance and availability for your business initiative by elucidate management policies. Our technical team focuses on creating a sturdy cover; apply latest patches, install monitoring and reporting probes, help and support to deliver our commitment.
- Operating system, web and database application management
- Critical business modules like ecommerce, CRM systems.
- Firewall and network maintenance
Ample knowledge about the industry and practices enables HiFX to enter into any of the above phases, be it development, maintenance and management or right from the beginning.
Managed Development Services
Unlike traditional outsourcing that targeted cost benefits alone, offshore outsourcing recently has developed another facet – a dedicated/captive ODC. In this model, a longer term and more exclusive relationship is established between the service provider (ODC) and the client.
HiFX offers a dedicated ODC model when a client wants to establish a dedicated center using their policies, procedures, methodologies, standards, management team etc. but does not want to deal with logistical and operations related tasks. With this model the client retains a dedicated team of HiFX technical personnel and takes full responsibility for training, transitioning, and managing the offshore team.
HiFX provides:
- Facilities.
- Infrastructure.
- IP Protection.
- Resumes.
- Hiring - Recruiting Assistance.
- Payroll Services.
Our infrastructure
- Internet redundancy for 24/7 high speed connectivity.
- VoIP Connectivity.
- Latest Workstations (Intel P4 dual core machines).
- Scalable Network Architecture and Systems.
- Network Security (Firewall Protection).
- High-End Servers (Intel Xeon Servers).
- Real Time Virus Protection.
- Regular Data Backup.
- Disaster Management.
- Regular Preventive Maintenance on Operating systems and Software.
- Comprehensive Intranet for Project Management, Customer Relationship Management and Internal Office communication and knowledge sharing.
The advantages of this model are
- Dedicated resources available at a flat rate.
- Retention of knowledge for business and processes.
- Quick Start-up Capability for New Requirements/Projects.
- Very little management bandwidth requirement to set up your teams.
- Access to wide range of skills and expertise for lower costs .